Q:What
are your service areas?
Q: Are you
bonded and insured?
A:
Yes. We are fully insured through Farm Bureau Mutual Insurance Company of Idaho and are a member of and bonded by
the Western Surety Company.
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Q: Will my dog receive individualized attention?
A:
Absolutely. We pride
ourselves in guaranteeing that your dog (s) will receive quality
individualized attention for the duration of
every visit. We also can socialize your dog with other area dogs
at your request. If you are interested in this service please
let us know.
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Q: Do you provide references?
A:
Yes. At Healthy Hounds, we stand by
our quality of service and are happy to provider references to prospective
clients from
past and
current Healthy Hounds clients.
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Q: Do you board dogs?
A:
No, we believe in in-home care, which is why
we have chosen not to have a boarding facility. However, we do have
providers who can
remain at your home overnight. Please telephone us at 424-WALK for
more information.
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Q: My
dog has been aggressive in the past - can she still be a client?
A:
During the initial consultation your Healthy
Hounds provider will determine whether there is a good fit between
your dog and our services.
There is no charge for the initial consultation. If additional visits
are needed to socialize your dog with the Healthy Hounds provider
then you will need to be present at all visits and the fee for these
visits will be determined by the frequency and length of the visit.
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Q:
I would like my pet to be visited or walked during a certain
time of the day. Is this possible?
A:
Yes. We make every effort to
customize service to fit a client's needs and busy schedule. For
regular visits, priority goes to our
older clients and to indoor dogs with no access to the outside.
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Q:
How will your providers discipline my dog, if necessary?
A:
Healthy
Hounds believes in positive reinforcement for all dogs. We will never
hit, spank, slap, yank the leash, yell or grab your
dog. If there is a disciplinary problem, you will be informed of
the incident(s) and we will implement your suggested disciplinary
actions.
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Q:
What are your service areas?
A:
Healthy Hounds regularly services
the Boise, Eagle and Caldwell areas but we are continuously expanding so
please contact us if you do not
see your area listed.
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